Respond to and
Moderate Customer
Feedback

Respond to and Moderate
Customer Feedback

Stay ahead of the fallout and on top
of customer issues.

 
Providing great customer
service can win you a loyal
customer for life, so when
your customers have feedback
about a product or
experience, it’s time
to shine.


But how do you make sure you
see all your customers’ concerns?
 
Havasay’s moderation studio lets you get in
front of issues and in control of the
dialogue:


  • Alerts you to the tone and
    content of the feedback you’re
    getting, so you can zero in on
    where you need to take action.
  • Easy to use dashboard for responding
    directly to customer feedback,
    empowering you to turn a frustrated
    customer into a lifelong customer,
    advocate, and fan.
 
Small/Medium
Businesses
Small/
Medium
Large/Enterprise
Businesses
Large/
Enterprise
 
Benefits
Benefits
When every customer
and purchase counts,
you can’t afford to
let your service slip.

When every customer and purchase
counts, you can’t afford to let your
service slip.

Your customers expect you to engage
them in a real dialogue that makes
them feel heard, respected, and valued.
Havasay’s moderation studio gives you
the tools to identify problematic
transactions or find out what
modifications would improve your
product or process.

Your customers expect you to engage them in a real dialogue that
makes them feel heard, respected, and valued. Havasay’s moderation
studio gives you the tools to identify problematic transactions or
find out what modifications would improve your product or process.

Learn more about us

Benefits
Benefits
At this scale, you can’t
let a customer issue derail
your product’s great reputation.

At this scale, you can’t let a customer
issue derail your product’s great
reputation.

Social media can amplify your
customers’ voices, so you need a tool
that lets you identify and prioritize
customer issues and stay ahead of the
fallout. Havasay’s moderation studio
gives you the tools to identify
problematic transactions or find out
what modifications would improve your
product or process.

Social media can amplify your customers’ voices, so you need a tool
that lets you identify and prioritize customer issues and stay ahead
of the fallout. Havasay’s moderation studio gives you the tools to
identify problematic transactions or find out what modifications
would improve your product or process.

Learn more about us

 
 
Features that keep you
ahead of your competitors
 
 
 
Moderation Studio

 
 
 
 
 
 
 

There's more where
that came from.

There's more where
that came from.

 
 

We’ve built the tools
to help your company
succeed in the Era of
the Trustomer.

We’ve built the tools to
help your company succeed
in the Era of the Trustomer.

 
 
 
Want to see
Havasay in
action?
Want to see Havasay
in action?



Get a Demo
Get a Demo
 
 
Want help
solving your
tough marketing
challenges?
Want help solving your
tough marketing
challenges?


 
Let's Talk
Let's Talk